Support

Need help with your DriveWise Zim account, Premium subscription (Google Play), or study content? Contact us and we will respond as soon as we can.

Email support@vidready.appDelete account

Last updated: 19 October 2026

Email us

Write to support@vidready.app with your account email and a short description of the issue. For subscription problems, include the Google Play order id if you have one.

What we can help with

Account access and password reset, Premium activation after a successful Google Play subscription, billing questions, and content corrections. To delete an account, use Profile → Delete account in the app, or the Delete account page on this website.

Before you write

Check that you are signed in with the same email used for payment. Update the app from the Play Store if you are on an older version. Review the Privacy Policy and Terms of Use linked from this site.

Operator

Earlnett Investments (DriveWise Zim) operates DriveWise Zim as an independent educational study aid.